Privacy Policy

1. Introduction

Zion AI (Pty) Ltd ("we", "our", "us") is committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA) and other applicable data protection laws in South Africa.

2. Information We Collect

We collect the following types of information:

• Contact information (name, email, phone number)
• Company information (company name, industry, size)
• Usage data (how you interact with our services)
• Technical data (IP address, browser type, device information)
• Communication data (messages, support requests)

3. How We Use Your Information

We use your information to:

• Provide and improve our AI automation services
• Communicate with you about our services
• Process transactions and billing
• Provide customer support
• Send marketing communications (with your consent)
• Comply with legal obligations
• Protect against fraud and security threats

4. Data Storage and Security

Your data is stored on secure servers located in South Africa. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

Under POPIA, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Withdraw consent at any time
• Lodge a complaint with the Information Regulator

6. Data Sharing

We do not sell your personal information. We may share your information with trusted service providers who assist us in operating our business, subject to strict confidentiality obligations.

7. Cookies

We use cookies and similar technologies to improve your experience on our website. You can control cookie preferences through your browser settings. See our Cookie Policy for more details.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at: